Terms and Condition for Online Beverage Orders (Namibia)

1. Order Verification

All online orders will be recorded upon receipt. If neither you nor your authorized employees placed this order, please contact your NBL Sales Representative immediately to request cancellation. Cancellation must be made within 30 minutes from receipt of NBL receiving your order confirmation from NBL.

2. All prices reflecting on the Sales Order Form is our current list price and may be amended as NBL sees it fit.

Prices shown are the highest possible invoice values, Actual invoice mat be lower based on account terms or any discounts that you are privileged too

3. Operating and Processing Hours

The NBL Online Ordering platform is available 24 hours a day. However, orders will only be processed during official business hours:

Our business hours are:

Monday to Friday, 08:00 to 17:00, excluding Namibian Public Holidays as declared by the Government of the Republic of Namibia.

4. Stock and Order Confirmation

For queries relating to the availability of stock or to confirm your order status, please contact your assigned NBL Sales Representative directly.

5. All units displayed and available for ordering are only full crates or cases.

6. Legal Compliance and Responsibility

By placing an order, you confirm that:

  • You are legally authorized to purchase and receive alcoholic beverages under Namibian law.
  • You accept full responsibility for the payment of the order.
  • You agree to the delivery date provided.
  • You have verified and confirmed that all products and pack sizes listed in your order are correct.

5. Legal Restrictions on Alcohol Sales

Pursuant to the Liquor Act, 1998 (Act No. 6 of 1998) and any applicable regulations, the sale, delivery, and transport of alcohol is restricted to licensed hours and days.

NBL will only fulfil order requests in compliance with these legal provisions.

NBL reserve the right to not proceed with any order should the purchase fail to comply with any legal requirements or does not reach the minimum order value of Three Thousand Five Hundred Namibian Dollars (N$3500).